Rates are prices for services. Every service on an order that has a rate set will generate a subline on an Invoice.
You can set rates for nearly everything on a service/cleaning order, as well as define Partner specific rates.
You can find the rates view at System -> Rates.
Rate per order is the standard price you charge for a service:
You can set alternate prices for the rate types above with Price Groups, for example rates for types of vehicles or containers.
Rates for running costs and extra services are how you price everything on top of the base cost.
These rates include, but are not limited to:
Every rate type allows you to enter a Partner in the "Invoice to:" field.
When a partner is added to a rate, this rate will only apply to the certain partner. This allows you to automatically generate invoices, that honor an agreement or a discount.
You can also set a percentage discount on the invoice total with the rate type Customer Discount.
Price Groups for Service orders
Price groups are required for the Rate types Washing Order, Heating Order and Storage order.
For Service orders the price group is the service you offer
For washign orders the name, and picture, used will appear on the Driver Kiosk a
Price groups are a way to set multiple different prices for a Rate per Order.
Once you have assigned a price group to a station, it will become required for completion to select a price group on the order where the station is selected.
You can view and add Price Groups at System -> Price Groups. To add a new group click New on the blue action bar, once created you can select the Price Group when adding or editing a rate.

You can find rates at System -> Rates
In this view the first column is the Rate type and we have the determinant 1 and determinant 2 columns. A determinant is a variable to specify a certain rate for a specific situation.

For some rate types you can select a Price Group. You can create Price Groups at System -> Price Groups

For some rate types you can select a Price Group. You can create Price Groups at System -> Price Groups